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Your most Profitable Customers are your Loyal Customers and your Referred Customers. Let Piper Digital Marketing pilot your perfect Rewards Strategy.

“Companies operating in Australia today spend an average of Six Times More tying to attract new customers than they do looking after the ones they already have!” (Australian Bureau of Statistics)

A loyal customer is one who...

• Makes regular repeat purchases
• Purchases across product and service lines
• Refers others
• Demonstrates immunity to the pull of the competition
• Can tolerate an occasional lapse in the company’s support without defecting